Responsible Gambling / 2.0 Self-Exclusion Program / 2.08 Availability of Support Services

2.08 Availability of Support Services

An SEP must require a venue operator, or a person who manages an SEP on the venue operator’s behalf, to maintain regular contact with problem gambling support services and to develop agreed protocols in order to facilitate:

    (a) referral of a person to problem gambling support services; and

    (b) the enhancement of the venue operator’s SEP.

An SEP must detail how regular contact will occur.

Ministerial Direction - Self-Exclusion Program