Venue Operational Requirements
01. Approval of premises for gaming
1.1 Gaming in approved venue declared lawful 1.2 Premises approval 1.3 Modification of gaming machine area 1.4 Amendment to licence conditions 1.5 Gaming only permitted in gaming machine area 1.6 Enforcement of Commission rules for venue operators02. Gaming Machine Area (GMA) - size, layout and facilities
2.01 Location 2.02 Children's play areas 2.03 Lighting 2.04 Perimeter barriers surrounding the gaming machine area 2.05 Layout of gaming machines 2.06 Gaming machine bases 2.07 Cabling 2.08 Gaming machine identification numbers 2.09 Gaming machine floor position numbers 2.10 Venue environmental limits 2.11 Windows Not To Be Removed or Obscured03. Acquisition, Installation, Storage, Sale and Disposal of Gaming Machines
3.01 Authority to Possess Gaming / Monitoring Equipment 3.02 Acquisition of Gaming Machines 3.03 Installation of Gaming Machines in a Gaming Machine Area 3.04 Notice to the Commission of Gaming Machine Installation 3.05 Certificates of Installation (Certification by GIE and Entitlement Holder) 3.06 Gaming Machines in a Gaming Machine Area Must Be Connected to Approved Electronic Monitoring System 3.07 Possession of a Gaming Machine that is not in operating order 3.08 Storage of Gaming Machines Not In A Gaming Machine Area 3.09 Sale or Disposal of Gaming Machines/Equipment 3.10 Game Changes - Hardware and Software and Changes to the Gaming Machine Area Layout04. Gaming Hours
4.1 Gaming Periods 4.2 Restriction on Gaming Periods 4.3 24 Hour Gaming Approval 4.4 Out of Hours Gaming (is Prohibited)05. Patrons
5.1 Patron Access to Gaming 5.2 Removal of Certain Persons 5.3 Playing of Gaming Machines by Intoxicated Persons Prohibited 5.4 Patron Disputes 5.5 Patrons Requesting Transactions Receipts 5.6 Loyalty Schemes 5.7 Pre-commitment Scheme06. Gaming Machine Interference
6.1 Gaming Prohibited on Unprotected Devices 6.2 Unlawful Interference With Gaming Equipment 6.3 Protection of Sensitive Areas of Gaming Equipment07. Gaming Machine Operations - Machine Compliance
7.01 Pre-Commitment Mechanism 7.02 Gaming Tokens 7.03 Clocks 7.04 Electronic Information (Player Information Display (PID)) 7.05 Jackpot Information 7.06 Spin Rates 7.07 Banning Large Denomination Note Acceptors and Autoplay Facilities 7.08 Bet Limit 7.09 Banknote Acceptor Disable Limit 7.10 Non-Acceptance of Invalid Banknote 7.11 Power Supply to Gaming 7.12 Gaming Equipment Log Book to Record Logic Area Access08. Events, Faults and Malfunctions
8.1 Electrical Failure at Venue 8.2 Floods / Fires at Venue / Disruption to Gaming 8.3 Defective Gaming Machines Not Allowed 8.4 Gaming Machine Events, Faults and Malfunctions 8.5 Gaming Equipment Event - Non-Payment to Customer 8.6 Substantial / large wins over $10,00009. Cashier Station10. Security Arrangements - General11. Display and Inspection of Notices, Signs and Rules
11.1 Venue Operator's Licence 11.2 Notices to be displayed at entrances to the Gaming Machine Area 11.3 Notice of availability of VCGR Rules 11.4 Player Information Posters 11.5 Player InformationTalkers 11.6 Player Information Brochures12. Keys and Locks
12.1 Gaming Equipment Keys and Locks 12.2 Key Control and Management System 12.3 Lost, Stolen or Damaged Gaming Machine Keys13. Supervision of Gaming Machine Area / CCTV Requirements14. Credit / Cash Facilities / Payment of Accumulated Credits / Book Pay Vouchers
14.1 Credit 14.2 Cash Facility / Placement of ATMs 14.3 If an approved venue is on a racecourse 14.4 Payment of Accumulated Credits and Cashing of Cheques 14.5 Large Wins and Payouts 14.6 Book Pay Vouchers15. Advertising
Sections 3.5.36 to 3.5.41 of the Gambling Regulation Act 2003 and Gambling Regulation (Pre-commitment and Loyalty Scheme) Regulations 2014 set out the current legislated requirements with regard to loyalty schemes.
5.6 Loyalty Schemes
The Commission monitors the introduction and management of loyalty schemes to ensure compliance with the legislated requirements.