Venue Operational Requirements

7.03 Clocks

The time of day must:
    • be displayed on each gaming machine
    • be visible to a person playing a gaming machine
    • be accurate to within 5 minutes
    • indicate whether the hour is before or after noon
    • be displayed continuously while the machine is operating and available for use for gaming
    • to not obscure any other information relevant to gaming on gaming machines.

An external clock is required to be mounted on gaming machines that do not have an internal clock built-in.

See regulation 19 of the Gambling Regulations 2015

A venue operator must not allow a gaming machine to be played if it does not function in the way it was designed and programmed to function, and this includes a gaming machine which is not displaying the time as required.

See section 3.5.21 of the Gambling Regulation Act 2003
See Chapter 08 – Events, Faults and Malfunctions

Industry participants can access, via the following link, templates for Gaming Machine Event Register (PDF: 63KB) and Suspected Malfunction of a Gaming Machine Form (PDF: 58KB). Venues may wish to produce their own documents. These templates indicate the minimum details required in a suggested format.