Venue Operational Requirements / 08. Events, Faults and Malfunctions / 8.3 Defective Gaming Machines Not Allowed

Venue Operational Requirements

8.3 Defective Gaming Machines Not Allowed

A venue operator must not allow a gaming machine that is installed in an approved venue to be played other than for testing purposes, if:
    • it does not function in the way it was designed and programmed to function,
    • any related gaming equipment (e.g. the SMIB) does not function in the way it was designed and programmed to function concerning that gaming machine,
until the gaming machine or gaming equipment is functioning in which it was designed and programmed to function.

Refer to Section 3.5.21 of the Gambling Regulation Act 2003.

If a patron dispute arises from a gaming machine not functioning in the way it was designed and programmed to function, refer to Chapter 5.4 - Patron Disputes